Terms & Conditions and Privacy Policy

Last Updated: June 10, 2024

Terms & Conditions

Before you start using our app, please read through our terms:

Data Collection and Usage: By using PlayWellMinds, you agree to the collection of anonymous data such as your daily assessments of how you feel, your best moments of the day, your thoughts, your evaluations, your goals, and action plans. We use the information we collect in various ways, including to:Improve, customize, and expand the features of our app; Understand and analyze how you use our app; Develop new products, services, features, and functionality.

PlayWellMinds does not knowingly collect any Personally Identifiable Information (PII) from users. If you have provided such information through our app during usage and you do not want us to have that information, we strongly recommend that you contact us immediately. We will make our best efforts to remove such information promptly, though we cannot guarantee it is possible.

Disclaimer: PlayWellMinds is not responsible for the content you create within the app. We have access to the data but cannot and will not act based on individual data entries.

Intellectual Property: It is not permitted to copy, modify, or otherwise distribute the app’s content or its underlying models. Unauthorized use of this material may lead to legal action.

Information We Collect:a. Personally Identifiable Information (PII):Name and contact information if you contact us. The app is completely anonymous, and we do not collect any personal information. Email address and phone number if you need support or contact us.Any attachments or messages you send to us directly.

b. Anonymous Information:Responses to questions such as “What are the 3 best things today?”, “How are you feeling today?”, “What are your thoughts?”, “Evaluations”, “Plan”, “Goal” and more. Technical and Log File Information: IP address, device type, operating system, and browser information; Date and timestamp of usage; How long you use our app; Which features you use in our app.

How We Use Your Information:

The information collected is used to: Provide, operate, and improve our app. Develop new features and services. Communicate with the market about how the app is used and what our users write in the app in an aggregated manner. Analyze app usage to improve the user experience. Protect against, identify, and prevent fraud and other illegal activities.

Sharing of Information: We do not sell, trade, or otherwise transfer personally identifiable information to external parties. This point does not include trusted third parties who assist us in operating our app and website, conducting our business, or servicing you, as long as those parties agree to keep the information confidential.

Security: We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices and security measures.

User Rights: You have the right to request access to, modification, or deletion of your personal information if we have collected any. Through the app, you are completely anonymous, so this applies if you have contacted us via email or phone. You can also request restrictions or objections to certain processing of your personal information.

Children’s Privacy: We do not knowingly collect information from children under 10 years of age. If we learn that a child has provided personal information without the parent’s consent, we will take steps to remove this information.

Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and in our app.

Privacy Policy for PlayWellMinds

At PlayWellMinds, available from www.playwellminds.com and our mobile app, one of our main priorities is the privacy of our users, especially young individuals. This privacy policy document contains types of information that are collected and recorded by PlayWellMinds and how we use it.

If you have additional questions or require more information about our privacy policy, do not hesitate to contact us.

Children's Information

We encourage parents and guardians to observe, participate in, and/or guide their activity with PlayWellMinds.

PlayWellMinds does not knowingly collect any Personally Identifiable Information from children. If you believe that your child has provided such information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the content of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

Log files

PlayWellMinds follows a standard procedure for using log files, both on the web and in the app. These files log visitors when they visit websites. All hosting companies do this as part of their hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and timestamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site and app, track users' movement on the website and in the app, and gather demographic information.

Cookies & Web Beacons

Like many other websites PlayWellMinds uses "cookies". These cookies is used to store information about visitors preferences on the pages the visitor access or visits. The information is used to optimize the user experience of our website.